lifetime value hospitality
VCC Home Page.png

Hospitality Customer Service Development Repositioning Training

 

Empowering people for Lasting Success: Achieve a 15% Boost in Engagement and growth in 90 Days

Tailored consulting, speaking, and training to unlock the potential of leaders, staff, and students.

 

meet vivian campbell

Hello, I am Vivian Campbell, a veteran in hospitality management with over two decades of experience leading hotel openings, refining customer service strategies, and fostering exceptional team dynamics.

Throughout my career, I've honed my skills in revenue generation, service excellence, and client satisfaction, earning recognition for my leadership prowess and dedication to elevating guest experiences.

With Vivian Campbell Consulting, founded in 2009, I offer specialized expertise and tailored solutions to propel businesses towards lasting success. Whether you're seeking to optimize operations, enhance guest satisfaction, or refine your team's performance, my insights and guidance can empower you to achieve your goals effectively. Let's collaborate to shape a narrative of success and excellence in your hospitality endeavors.

EXPLORE OUR KEY SERVICES

corporate

Drive efficiency and unlock your leadership team’s potential with our tailored consulting services. Achieve measurable gains in productivity and streamline operations to foster sustainable growth—all within 90 days. Empower your organization to reach new heights.

education

Inspire and engage students with tailored training and motivational talks designed to unlock their full potential. Our programs foster personal growth, build confidence, and empower students to excel academically and beyond. Help your students thrive in an ever-changing world.

healthcare

Empower your healthcare team with training that enhances skills, improves patient interactions, and boosts overall performance. Our customized programs are designed to reduce stress, improve teamwork, and elevate the quality of care, helping your staff excel in their roles.

hospitality

Transform your hospitality business with expert consulting that enhances guest experiences and maximizes profitability. From streamlining operations to creating unforgettable stays, we help hotels and resorts stand out in a competitive market while driving sustained growth.